SAN FRANCISCO--(BUSINESS WIRE)--Mar. 15, 2016--
Yelp Inc. (NYSE:YELP), the company that connects consumers with great
local businesses, today announced it has surpassed 100 million
cumulative reviews contributed since inception. This milestone will be
celebrated by the passionate Yelp community spanning more than 30
countries across five continents and, thanks to Yelp’s mobile
translation feature, in 18 different languages.
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Yelp's Journey to 100M Reviews (Photo: Business Wire)
“For nearly twelve years, consumers have been coming to Yelp to find
great local businesses,” said Jeremy Stoppelman, Co-Founder and CEO of
Yelp. “We attribute much of our success to the passionate Yelp
communities around the globe. These folks meet both on and offline, and
share their opinions on Yelp, helping others in their communities make
informed spending decisions.”
The first Yelp review written on mobile was made on 12/20/10 by Chad S
in Iowa City, IA. In Q4 2015, Yelpers contributed a mobile review every
2.5 seconds. Also, 70% of searches on Yelp came from mobile devices
across the globe and more than 56% of Yelp content (reviews and photos)
was generated on mobile devices. Yelp also saw 86 million** average
monthly mobile unique visitors in Q4 2015. From 2014 to 2015, there was
a 66% increase in the number of reviews submitted via mobile. By 2015,
more than 1.5 million businesses had more than 50% of their reviews
coming in from mobile.
Celebrating the Yelp Community
The first Yelp review was contributed by Jon B. in October of 2004 for Kabuki
Springs & Spa in San Francisco, CA. Nearly twelve years later,
the 100 millionth Yelp review was contributed by Yelp Elite Evelyn
K. for Crocheron Park, a public park in Bayside, NY. Throughout the
life of Yelp, thriving communities have been established in more than
120 cities around the globe, but few Yelpers are more prolific than Shila
B., a Yelp Elite in Vancouver, Canada who has written more than
8,000 reviews to date. In total, Yelpers have written roughly 10 billion
words, which would take one person 146 years to read aloud. Yelpers have
Louie, a restaurant and bakery in Los Angeles, California the most
popular and most photogenic, contributing more than 12,000 reviews and
17,000 photos to the business’ page.
Helping Small Businesses Win
Of the 100 million reviews on Yelp, approximately 80% are 3 stars or
higher, which means the majority of people come to Yelp to share good to
great experiences with local businesses. In fact, the 2,371 businesses
on Yelp with more than 1,000 reviews have an average rating of 4 stars.
In our time, we’ve found that Yelp works best when both consumers and
business owners are engaged. Kudos to Get
Your Move On in Phoenix, Arizona for being the most responsive
business on Yelp, responding publicly or privately to 100% of reviews!
response tools, Yelp offers small businesses many ways to connect
with consumers, including through Yelp Eat24 and Yelp SeatMe. To date,
109 million people have been seated by Yelp SeatMe, and users have
ordered nearly 12 million pizzas through Yelp Eat24.
Yelp Inc. (http://www.yelp.com)
connects people with great local businesses. Yelp was founded in San
Francisco in July 2004. Since then, Yelp communities have taken hold in
major metros across more than 30 countries. Approximately 20 million
unique devices1 accessed Yelp via the Yelp app, approximately
75 million unique visitors visited Yelp via desktop computer2
and approximately 86 million unique visitors visited Yelp via mobile
website3 on a monthly average basis during the fourth quarter
of 2015. By the end of the same quarter, Yelpers had written
approximately 95 million rich, local reviews, making Yelp the leading
local guide for real word-of-mouth on everything from boutiques and
mechanics to restaurants and dentists.
1 Calculated as the number of unique devices accessing the
app on a monthly average basis over a given three-month period,
according to internal Yelp logs.
2 Calculated as the number of "users," as measured by Google
Analytics, accessing Yelp via desktop computer on an average monthly
basis over a given three-month period.
3 Calculated as the number of "users," as measured by Google
Analytics, accessing Yelp via mobile website on a monthly average basis
over a given three-month period.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160315005547/en/
Source: Yelp Inc.
Kristen Titus, 415-908-3801