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Yelp Announces First Ever Bizzie Awards Celebrating Small Businesses

Sandy Springs, GA is Named Most Customer-Friendly Town in America

SAN FRANCISCO--(BUSINESS WIRE)--Aug. 2, 2016-- Yelp Inc. (NYSE:YELP), the company that connects consumers with great local businesses, is announcing the inaugural Bizzie Awards celebrating the most customer-friendly small businesses and communities in America. The Bizzie Awards recognize the best of the best, including local towns and the top 25 local businesses who go above and beyond to serve their customers on Yelp.

“For twelve years, consumers have been coming to Yelp to find outstanding local businesses,” said Jeremy Stoppelman, Co-Founder and CEO of Yelp. "For business owners, we know that engaging with Yelp is a great way to delight past and future customers. The Bizzie Awards recognize those businesses that make the most of Yelp and its free tools to connect with clients on and offline."

To determine Bizzie Award winners, Yelp assessed businesses of all types and measured them based on their proactive approach to customer engagement online with Yelp, including sharing information with customers about their business history, specialties and service offerings. Another key factor in determining these businesses is their engagement with customers on Yelp via review responses, messaging and other tools that help business owners directly connect with customers.

Yelp examined its trove of data to highlight the cities with the highest concentration of businesses that meet the same criteria in providing outstanding customer service. Following are the top 10 U.S. cities where local businesses go above and beyond to serve their customers online and off:

Cities of Distinction

1. Sandy Springs, GA
2. Fargo, ND
3. Scottsdale, AZ
4. Overland Park, KS
5. Centennial, CO
6. Naperville, IL
7. Irvine, CA
8. Stamford, CT
9. Broken Arrow, OK
10. Huntsville, AL

The 2016 Bizzie Award winners for individual businesses across the U.S. are:

Backstreet Grill in Albuquerque, NM
P&M Orange Street Market in New Haven, CT
California Smog Center in Los Alamitos, CA
Jefe’s Taco Shop in Las Vegas, NV
Beverly Hills Cardiology in Los Angeles, CA
The Clubhouse in New Hyde Park, NY
Great American Cleaners in El Cerrito, CA
Hidden Grounds Coffee in New Brunswick, NJ
Head Candy in Cherry Hill, NJ
Innovative Express Care in Chicago, IL
Allen’s Flower Market in Reseda, CA
Industry Tavern in Atlanta, GA
Jesamondo in Natick, MA
CM Hurt, body art & adornment in Garden Grove, CA
Sukho Thai in Bellevue, WA
Benny’s Tacos & Chicken Rotisserie - Westchester in Los Angeles, CA
Z Optical in Staten Island, NY
Georgetown Valet in Washington, DC
Shenaniganz in Rockwall, TX
Wharf Master’s Inn in Point Arena, CA
Golden Optometric Group in West Covina, CA
Ovation Bistro & Bar in Davenport, FL
Tom’s Thumb Fresh Market in Scottsdale, AZ
Firm Body Evolution in West Hollywood, CA
Nichols Pizza-N-Grill in Los Osos, CA

The Bizzie Awards will be an annual program to celebrate businesses that use Yelp to maximize their service offering for - and connection to - customers, online and off.

About Yelp

Yelp Inc. (NYSE: YELP) connects people with great local businesses. Yelp was founded in San Francisco in July 2004. Since then, Yelp communities have taken root in major metros across 32 countries. By the end of Q1 2016, Yelpers had written approximately 102 million rich, local reviews, making Yelp the leading local guide for real word-of-mouth on everything from boutiques and mechanics to restaurants and dentists. Approximately 21 million unique devices* accessed Yelp via the Yelp app, approximately 69 million unique visitors visited Yelp via mobile web** and approximately 77 million unique visitors visited Yelp via desktop*** on a monthly average basis during the Q1 2016. For more information, please visit http://www.yelp.com or send an email to press@yelp.com.

Source: Yelp Inc.

Yelp Inc.
Hannah Cheesman
press@yelp.com